Home Insurance claims: 0845 683 0802
Home emergency claims: 0800 316 1030
Customer services: 0845 504 5232
Renewals: 0845 504 5232
Legal Protection claims: 01603 420080
Key Cover claims: 0871 230 1213
If you’re unsure which department should take care of your query, please call 0845 504 5232. The message you hear may ask you for more information, but if you don’t have it, one of our service team will be able to help you get to the right place. We thank you for your patience on this.
Calls to all numbers may be recorded and monitored.
Calls from a BT landline cost no more than 5p per minute. Calls from other networks may vary. Please check with your network operator.