If you've taken out Asda Travel Insurance and need to make a claim, or are looking for an answer to a question, this information should hopefully point you in the right direction. So there's no need to worry, help is at hand.
We're pleased to introduce the self-service page. Through this you can:
At the moment the self-service page only works if you bought your policy online and/or your policy starts 'XECUK'. If this doesn't apply to you or you'd prefer to call, then please take a look at the information below.
If you need to upgrade or change anything on your policy, call 0800 519 9936. Lines are open Monday to Friday 9am-8pm, Saturday 9am-5pm
If you need to make a claim, please get in touch as soon as possible with your policy schedule to hand. This really helps with important things like authorising payment for hospital treatment. To help speed things up, you can also download a claim form here.
+44 (0) 207 173 7814
0800 519 9940
Lines are open 9am-5pm Mon-Fri
ACE European Group Ltd.
PO Box 1086
0800 519 9936
Lines are open Monday to Friday 9am-8pm, Saturday 9am-5pm
For existing medical conditions:
0800 519 9939