For Asda Van Insurance customers
If you've taken out Asda Van Insurance and need to make a claim, or are looking for an answer to a question, this information should hopefully point you in the right direction. So there's no need to worry, help is at hand.
Click here to view your policy documents.
How to make a claim or check the progress of a claim
If you need to make a claim, please get in touch as soon as possible with your policy details to hand. You should contact our 24-hour claims service on 0845 241 3169.
• Whether your policy covers you for the incident
• What you'll have to pay
• All the steps involved in your claim being settled.
Please call our dedicated claims team and they will be happy to help. Lines are open 24 hours a day, 7 days a week.
Write to us
ASDA Van Insurance
24-hour claims service:
0845 241 3169
Need to upgrade or change your policy? Do you need another copy of your insurance and policy documents? If you need to discuss anything about your policy, please use the contact details below
0845 125 2868
Calls cost 2p per minute plus your phone company's access charge
Lines are open 8am-8pm Mon-Fri, 9am-5pm Saturday, 10am-4pm Sunday
All other van insurance customers
If you have purchased van insurance through another provider, please refer to your policy documents for all contact and claim information.
Looking for a great value quote?
Call:0800 988 0946
Or get your quote online.
Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm and Sunday 10am - 4pm. Calls may be monitored and recorded for quality and security purpose.
Existing Asda Money customers get up to 10% discount off insurance products
If you're already covered by one of Asda's Insurance products, then as an existing customer you'll get up to 10% off when you purchase or renew your next Asda insurance product.
Details of how to redeem the offer are provided below:
- Car Insurance – call 0845 128 7258**
- Van Insurance – call 0845 128 7259**
- Annual Travel Insurance – visit www.asda.com/traveloffer
- Home Insurance – call 0845 128 7260**
- Pet Insurance - call 0800 121 4052
Calls to these 0845 numbers cost 2p per minute plus your phone company's access charge
So if you’re looking for great quality cover and even better value, talk to Asda Money. Check out our terms and conditions here.