Accessibility
Helping you understand the terms of insurance and finance.
When it comes to navigating the world of insurance and finance, we know it can be a challenge to fully understand all the specific terms and acronyms that you might come across. It’s important that you are able to understand the small print so that you can make the best decisions, and we understand that can be confusing. So to help you out, we’ve created a series of jargon busting glossaries for the different services we offer in Insurance and Finance.
Still can’t find what you’re looking for?
If your query relates to an Asda Money product, please use the contact us details.
Our commitment:
Asda Money aims to be fully accessible to all our customers. Our website conforms to the AA standard for Web Content Accessibility Guidelines (WCAG), ensuring it is usable by as many of our customers as possible. All new content added to the site is put through a rigorous and comprehensive review to ensure that we maintain our AA standards. The whole Asda Money website is also regularly reviewed to ensure we’re keeping to the highest standards of accessibility.
Clear communication:
For customers who would like to speak to us about receiving support with one of our products, we have a helpful and knowledgeable contact centre for each specific product who will be happy to help. Details of contact telephone numbers, opening times and any call charges for each of our products, and for Asda Money generally, are available on our Contact Us page.
All our ATMs have a hearing loop for customers with a hearing impediment, find your nearest store.
Appearance:
The Asda Money website has been designed for a minimum screen resolution of 1024 x 768.
We have recently updated our Asda Money colour palette so that it is equally suitable for online as well as offline.
If you need to change the size of text in order to view it clearly on your screen, it can be done using standard browser functionality.
Please refer to your browser help files for more information.
Browser compatibility:
The Asda Money website has been designed to be compatible with the following browsers. All browsers are supported for the current and previous major release:
- Internet Explorer (11 and above) and Edge
- Safari
- Firefox
- Google Chrome
- Samsung Internet
ASDA Money is a trading name of both Asda Financial Services Limited and Asda Stores Limited, which both have their registered address at Great Wilson Street, Leeds, LS11 5AD.
In respect of general insurance products Asda Financial Services Limited and Asda Stores Limited each act as an introducer appointed representative.
In respect of the Asda Money Credit Card only, Asda Stores Limited acts as a credit broker, not as a lender, and is authorised and regulated by the Financial Conduct Authority (firm reference number 718361). The Asda Money Credit Card is issued by Jaja Finance Limited.
In respect of personal loans Asda Financial Services Limited t/a ‘Asda Money’ is an Introducer Appointed Representative of Aro which is a trading name of Aro Finance Limited, who are authorised and regulated by the Financial Conduct Authority.