Representative
19.9%
APR Variable
Unlimited Cashback
1% at Asda
0.2% elsewhere
No annual fee
Representative 19.9% APR Variable
All earned cashback is allocated in the form of vouchers to spend in store at Asda.
26.2%
2% at Asda
£3 monthly fee
Representative 26.2% APR Variable
34.9%
Representative 34.9% APR Variable
Contact Asda Money
Breakdown Cover
Car Insurance
Caravan Insurance
Corporate Gift Cards
Credit Card
Home Insurance
Gift Cards for Customers
Loans
Money Transfer Powered by Ria
Motorbike Insurance
Motorhome Insurance
Over 50s Life Insurance
Pet Insurance
Renters Insurance
Travel Insurance
Travel Money
Van Insurance
For any comments, please contact us via email on:
money.queries@asda.co.uk
For any credit card enquirers please contact us on:
customerenquiries@creditcard.asdamoney.com
Please do not send sensitive information such as credit card number via email.
We will aim to get back to you within 3 working days of receiving your email.
Alternatively you can write to us at:
Asda Money Asda House Great Wilson StreetLeeds LS11 5AD
In the UK: 0800 202 8100
In Europe: (+)44 1689 891 063
In Ireland: 1800 812 757
Calls may be recorded. Open 24 hours.
Alternatively you can write to: Freepost LV= BRITANNIA RESCUE.
Any questions?
Check out our frequently asked questions.
You can also view your policy documents here.
Call: 0800 202 8152
Or buy online now.
Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm and Sunday 10am - 4pm. Calls may be monitored and recorded for quality and security purposes. For TextPhone first dial 18001.
0800 202 8173
Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm and Sunday 10am - 4pm.
Asda no longer sell Asda Car Insurance policies to new customers. However, we do still provide a market comparison service to find the right deal for you.
If you are an existing Asda Car Insurance customer, you will find our contact number on any letters or documents we've sent. If you don't have your paperwork to hand, here is a quick way to find the information you need.
Claims
Breakdown Assistance
Windscreen or Glass Claims
ASDA Car Insurance Brightside ParkSevern BridgeAustBristol BS35 4BL
It’s worth checking the frequently asked questions part of our site. If you don’t find the answer you were looking for, please give us a call on 0333 222 4544, we’re here to help.
Customer Service opening hours:
To make an Asda Car Insurance claim please call us on 0333 222 4544
You will need to tell us:
Please check your policy documents to confirm who your breakdown provider is. They're available 24 hours a day, 7 days a week.
If you want to make a windscreen or glass claim please call 0333 222 4544
If you have purchased car insurance through another provider, please refer to your policy documents for all contact and claim information.
Asda no longer sells Asda Car Insurance policies to new customers. However, we do still provide a market comparison service to find the right deal for you.
Get a quote
Need to make a claim? Please contact the Asda partner who you have bought your insurance policy from. You can find these on your policy documents.
Alternatively you can write to:
Customer Services Department, The Caravan Insurer8 Princes Parade, Liverpool, L3 1DL
Call:0844 409 8120
Calls cost 5p per minute plus your phone company's access charge.
Or get your quote online.
Lines open Monday to Friday 9am - 7pm. Saturday 9am - 4pm. Calls may be monitored and recorded for quality and security purpose.
Call us on: 0333 207 9661
Lines are open Monday to Friday 9am - 5pm
Email us at: asdagiftcards@orionprint.com
Compare our cards and check if you're eligible.
Call: 0371 704 3369.Lines are open Monday to Friday 8:30am to 8pm, Saturday 9am to 6pm and Sunday 10am - 4pm. Calls may be monitored or recorded for the purposes of quality control.
Email us at customerenquiries@creditcard.asdamoney.com
All the information you need can be found in your Online account manager
Write to us at:Asda Credit CardChadwick HouseBlenheim CourtSolihullB91 2AA
If your card doesn’t start 5299 and you have a PPI claim, you can send this to;Santander UK PLCPO Box 1125BradfordBD1 9JG
Call us on 0800 783 5881 from within the UK or +44 121 712 6952 from abroad.Please note this team cannot answer any account queries and is available 24 hours a day.Calls may be recorded. Calls charged at basic rate. The number provided may be included as part of any inclusive call minutes provided by your phone operator.
Asda Stores Limited (Great Wilson Street, Leeds, LS11 5AD), trading as Asda Money, acts as a credit broker not as a lender and is authorised and regulated by the Financial Conduct Authority. Asda Stores Limited only offers credit cards provided by Creation Financial Services Limited, Chadwick House, Blenheim Court, Solihull B91 2AA. Subject to status. Applicants must be aged 18 or over and UK resident (including Isle of Man and Channel Islands).
For claims, customer services, renewals, please call: 0800 479 8711
Home Emergency claims: 0800 783 5498
Legal Protection claims: 0344 893 5735
Calls to all numbers may be recorded and monitored.
ASDA Home Insurance PO BOX 5733 SOUTHEND ON SEA SS1 2ZP
Call: 0800 479 8711
Lines are open 8am to 7pm Monday to Friday (except bank holidays), 9am to 5pm Saturday. Calls may be recorded and monitored.
To access the gift card website to register your card or to log in, please visit cards.asda.com. If you have any questions about your gift card, please call 01709 919714 and one of our colleagues will be happy to help.
Call us on: 0333 555 0560
Monday to Thursday 8.30am to 8.00pm Friday 8.30am to 7pm Saturday 9.00am to 4pm
Email us at: contactus@asdaloans.com
Atlantic House, Atlas Business park. Simonsway, Manchester. M22 5PR
Call our customer service team on 0800 085 5272 or email us at asdamoneytransfer@riafinancial.com and we’ll respond to your query within the same day.
The customer service team are available between 8am- 9pm Monday to Saturday, 10am-5pm Sundays and Bank Holidays.
Please note we are closed Christmas and New Year’s Day.
Customer Services Department, The Bike Insurer8 Princes Parade,Liverpool, L3 1DL
Call:0844 409 7184
Lines are open Monday to Friday 9am to 7pm and Saturday 9am to 4pm. Calls may be monitored and recorded for quality and security purpose.
Customer Services Department, The Motorhome Insurer8 Princes Parade, Liverpool, L3 1DL
Call:0844 409 9486
Asda no longer sell Asda Over 50’s policies to new customers.
Existing Customer? Contacting us
Over 50s Life Cover existing customer contact detailsAsda Over 50s Life Insurance Cover is provided by LV=Call: 0800 678 1907 Lines open Monday to Friday 8:30am to 6:30pm. For Textphone please dial 18001 first.Your call will be recorded and/or monitored for training and audit purposes.
Need to make a claim?Let us know about a claim as soon as possible so we can pay quickly. To make a claimCall: 0800 678 1908Lines open Monday to Friday 8:30am to 6:30pm.For Textphone please dial 18001 first.Your call will be recorded and/or monitored for training and audit purposes.
Write to usClaims DepartmentLV= Emperor HouseGrenadier RoadExeter EX1 3LH
Email usExisting Customers – EBProtection@lv.comClaims - 50plusclaims@lv.com
For Customer Services and Claims: 0844 800 5407.
Lines are open Monday to Friday 8am to 6pm and Saturday 9am to 2pm. Calls cost 7p per minute plus your phone company’s access charge.
Check out Asda Pet Insurance frequently asked questions.
You can view your policy documents here.
Call: 0800 181 4904
Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm and Sunday - closed. Calls cost 7p per minute plus your phone company’s access charge.
For claims, customer services or to talk to us about your policy:Call 0330 332 2637(costs the same as a normal landline and is included in your mobile minutes.)
Alternatively you can write to:ASDA Renters InsurancePO BOX 5733SOUTHEND ON SEASS1 2ZP
Need to see your policy documents?
Check out or frequently asked questions.
Call: 0330 332 2637
If you've taken out Asda Travel Insurance and need to make a claim, or are looking for an answer to a question, this information should hopefully point you in the right direction. So there's no need to worry, help is at hand.
If you need to upgrade or change anything on your policy, call 0800 138 2373. Lines are open Monday to Friday 9am-8pm, Saturday 9am-5pm
Further information can be found in your policy documents.
If you need to make a claim, please get in touch as soon as possible with your policy schedule to hand. This really helps with important things like authorising payment for hospital treatment.
+44 (0) 208 712 1303
0800 138 2376
Lines are open 9am-5pm Mon-Fri
Asda Travel InsuranceMaitland HouseWarrior SquareSouthend on SeaEssexSS1 2JY
0800 024 1128
Lines are open Monday to Friday 9am-8pm, Saturday 9am-5pm
For existing medical conditions:
Any questions about your current Travel Money order? Then just contact us by calling the number below and we’ll be happy to help.
Alternatively you can view our frequently asked questions.
Lines are open 24 hours a day. Calls may be recorded and/or monitored.
Asda Travel Money ordered online or by telephone is provided by Travelex Currency Services Limited, registered number: 03797356 and whose registered office is 4th floor, Kings Place, 90 York Way, London, N1 9AG.
If you've taken out Asda Van Insurance and need to make a claim, or are looking for an answer to a question, this information should hopefully point you in the right direction. So there's no need to worry, help is at hand.
Click here to view your policy documents.
If you need to make a claim, please get in touch as soon as possible with your policy details to hand. You should contact our 24-hour claims service on 0333 005 2597.
We'll confirm:
• Whether your policy covers you for the incident
• What you'll have to pay
• All the steps involved in your claim being settled.
Please call our dedicated claims team and they will be happy to help. Lines are open 24 hours a day, 7 days a week.
ASDA Van Insurance Brightside ParkSevern BridgeAustBristol BS35 4BL
0333 005 2597
Need to make a change to your Asda Van Insurance policy? Do you need another copy of your insurance and policy documents? If you need to discuss anything about your policy, please use the contact details below
0333 222 1052
Calls cost 2p per minute plus your phone company's access charge
Customer Renewal opening hours:
If you have purchased van insurance through another provider, please refer to your policy documents for all contact and claim information.
Asda no longer sells Asda Van Insurance policies to new customers. However, we do still provide a market comparison service to find the right deal for you.