We know some of our customers are under financial pressure at the moment. If you need support with your payments, please see our existing customers page and get in touch and we’ll be happy to discuss options with you. Don't forget if you are having a problem getting hold of us or your vet you can call the 24 hour Vet Advice Line. You can rest assured that there'll be a veterinary nurse there to help in your time of need. Please call 0800 197 0922 quoting your pet policy number.
Pets are such an important part of our lives, so it’s important to make sure they’re covered by the right pet insurance. Choose from our different types of cover, from Lifetime to 12 Month and Accident Only. You can choose a level of cover to suit you and your budget, and keep your furry friends happy.
Insure new ongoing conditions for life, with three levels available, covering vet’s fees up to £2,000, £4,000 and £10,000, reinstated annually.
Cover your pet with no limit on number of separate conditions that you can claim for until the 12 month limit ends or costs reach individual monetary limits.
Cover up to £2,500 of your pet’s treatment for each new accident. Accident Only does not provide cover for any pet illnesses.
Got more paws around the house than you can shake a stick at? Save 10% on every pet you insure with us T&Cs apply.
Underwritten by Fairmead Insurance Limited (renamed from Legal & General Insurance Limited)
Known for putting value for money at the centre of everything we do
An experienced pet insurer who can offer you the choice of six levels of cover for you and your pet
Awarded Best Online Pet Insurance Provider in the YourMoney.com Awards 2019
To help avoid costly visits to the vet
Monthly, at no extra cost
When you insure two or more pets with us T&Cs apply
To make things easier (subject to your vet's agreement)
If you own a pet, you'll know just how expensive vet bills can be. Pet insurance covers you for those unexpected costs up to a limited amount, so you will have fewer financial worries if your pet gets into a scrape.
Different pet insurance policies cover different amounts of vet bills, and over different periods. Our Lifetime policies cover your pet for treatments as long as you keep up the premiums and renew each year, up to your chosen policy limit.
Of course you want to give your dog or cat the best care. That’s where pet insurance comes in. Keep reading to learn the benefits about having pet insurance.
Peace of mind
Accidents, injuries or illness can come out of nowhere and trips to the vet can be pricey. Pet insurance gives you peace of mind. It can help you with the costs if the worst happens.
Managing vet bills
Going to the vets can be costly. This is because vets undergo a lot of training and animal medicines and treatments cost a lot. Instead of having a big vet bill to pay out of the blue, pet insurance can help you.
When you buy pet insurance you can often choose to pay for it monthly. And with some pet insurance, you could get thousands of pounds worth of cover. Sometimes insurers can send the money straight to your vet, making it easier for you too.
Remember though, your pet insurance premium will increase as your pet gets older.
Third party cover
Only dog insurance includes Third Party Legal Liability cover. This is for when your dog damages property or hurts someone. If you buy Asda Pet Insurance, you will have cover up to £1,000,000 for this. But this is only if the incident happens within the EU.
Types of cover
The type of cover you buy will determine what your pet is covered for. There are three different types of cover we offer:
It’s important to read the policy documents before buying insurance because the different types will cover different things, with all Pet Insurance policies limitations and exclusions apply.
Researching and buying pet insurance is probably the least exciting part of being a pet owner. But it is a very important piece of life admin.
Our pets are special members of our family, whether we have adopted a rescue animal or chosen a particular breed, so it makes sense to have the peace of mind that you have insurance to help protect them.
To get the best benefit of having pet insurance, we recommend reading the policy documents to ensure the cover offered is what you need.
Here are some other things we think are important to know or consider when choosing the best insurance for your pet:
Included in any of our pet insurance policies, is unlimited access to a 24 hour freephone veterinary support and advice service. Fully qualified staff on the other end can advise on common illnesses such as vomiting and skin problems, as well as common pet owner queries such as preventing fleas, exercise and diet. It’s also good to know you can get out of hours support when your local vet isn’t open.
Pre-existing conditions are not covered. Like most policies from other providers, your Asda Pet Insurance policy will not cover any medical condition or symptoms that your pet had before the start date of your policy or any that occur during the first 14 days of your insurance cover.
If you need to get in touch with us to make a claim on your pet insurance policy, please find the details on how to do so on our contact us page.
We're proud to be awarded the Best Online Pet Insurance Provider by YourMoney.com in 2019.
The longest standing awarding body in the industry, YourMoney considers competitiveness of price and structure as well as the customer experience of mystery shoppers. To receive this award is confirmation of our excellent pet insurance offering and the service experience we provide to our customers.
We’ve carefully selected Fairmead Insurance Limited (renamed from Legal & General Insurance Limited), part of the Liverpool Victoria General Insurance Group as our pet insurance underwriter, given their experience with pet insurance.
Working together, we’ve been able to bring our customers great pet insurance products that aim to offer value for money and some fantastic features, such as the 24-hour vet helpline, and the option to pay monthly by direct debit with no interest charges.
Lines are open Monday to Friday 9am-5pm, Saturday and Sunday closed. Calls may be recorded and/or monitored.
Legal & General, L&G, L&G – EVERY DAY MATTERS and the Legal & General Logo are registered trade marks of Legal & General Group PLC and are used by Fairmead Insurance Limited under licence. Legal & General Group PLC has no responsibility for the products of Fairmead Insurance Ltd or the servicing of those products. This policy is underwritten by Fairmead Insurance Limited which is a member of the Liverpool Victoria General Insurance Group. Fairmead Insurance Limited is not a member of the Legal & General group of companies.
ASDA Money is a trading name of Asda Stores Limited and Asda Financial Services Limited which are for general insurance Introducer Appointed Representatives of Fairmead Insurance Limited for Pet Insurance. Fairmead Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number 202050. Registered in England and Wales Number 00423930. Registered office: 57 Ladymead, Guildford, Surrey, GU1 1DB.