COVID-19: The latest updates from Asda Money

Travel Insurance

Buy award-winning cover as soon as you book your trip

3 kids go FREE^ with every adult

COVID-19 - Our Travel Insurance policy now covers for Medical costs and Cancellation claims on policies where customers or a member of their family / travelling party are diagnosed with Coronavirus, or are personally instructed to quarantine because of Coronavirus by an NHS service or healthcare professional. All other claims relating to COVID-19 or Government restrictions on travel are excluded. If you choose to travel against the Foreign, Commonwealth & Development Office (FCDO)'s advice, you will not be covered for any subsequent claim. For more details on this, please see our FAQs.

Wherever you're heading for your holidays, make sure you're fully covered with our fantastic travel insurance options.

Get holiday cover for a single trip or the whole year, depending on how much travelling you think you’ll be doing, with three levels of cover available you can tailor the cover to your needs. With Asda Money, you can get up to unlimited cover for medical costs, up to £2,000 for lost bags, and winter sports cover as standard on our annual multi-trip insurance. We also offer cashless medical expenses in many locations across the world.

Our Travel Insurance policy also now covers for Medical costs and Cancellation claims for coronavirus*.

Our Levels of Cover

  • Value

    Our no frills, basic travel insurance includes up to £20m for medical expenses, up to £1,000 if your bags go missing and £300 for your personal money. In addition, our Value cover will also protect you for up to £1,000 per person for cancelling or cutting short your trip or holiday.

    Great for those on a budget looking for peace of mind

    Buy value cover
  • Premium

    With the extra reassurance of up to £25m in cover for medical expenses, our Premium option lets you take off with more peace of mind. We'll also cover you for £1,300 for missing bags and £400 for your cash in addition to up to £2,000 for cancelling or cutting short your holiday.

    The perfect balance of value and peace of mind

    Buy premium cover
  • Superior

    Get peace of mind on holiday, with our Superior option you have unlimited cover for medical expenses and £2,000 if your bags go walkabout. We cover up to £500 for your cash, plus if you need to cancel or cut short your holiday, our superior policy covers up to £5,000 per person.

    Great for those taking expensive items such as watches and jewellery

    Buy superior cover

Our Insurance Types

  1. Single Trip

    Ideal if you’re planning one trip away

    This travel insurance can cover one person or a whole family for an individual holiday, with flexible levels of cover to suit the holiday you have in mind.

    Single trip cover overview
  2. Annual Multi-Trip Cover

    Great if you’re planning more than one getaway a year

    This travel insurance gives you cover for an unlimited number of trips over 12 months, saving you money compared to multiple single trip policies.

    Multi-trip cover overview
  3. Family Travel

    Up to three kids go free^ when you buy direct

    Get holiday cover for the whole family, whether that’s for a single trip or annual cover, and choose from different levels of cover to suit your family.

    Family travel cover overview
  4. Skiing and Winter Sports

    Winter sports cover FREE on annual policies

    If you’re heading off to the slopes for some winter sports, you’ll be protected for over 50 sports and activities as standard with our annual travel insurance.

    Skiing and Winter Sports

Why choose Asda Travel Insurance?

Provided by InsureandGo

  • Asda logo

    The Asda advantage

    Known for putting value for money at the centre of everything we do

  • InsureandGo logo

    Partner expertise

    With over 20 years experience, InsureandGo brands cover over 2 million travellers a year

  • Award-winning cover

    Awarded Travel Insurance Provider of the Year, voted for by our customers in the Moneyfacts Consumer Awards 2019

Top Travel Insurance FAQs:

What is travel insurance?

Travel insurance helps to protect you against unexpected costs that may arise before or during a holiday, such as medical bills, lost luggage, or delays. You can typically choose between travel insurance for a single trip or an annual policy that protects all your trips for 12 months.

There are different types of cover to choose from, so the one you will need depends on where you're going and the activities you'll be doing while you're there. So a trip to the USA would need worldwide travel insurance, and going skiing would need a policy with winter sports cover included as part of your travel insurance.

Why do I need travel insurance?

We all want our holidays to be great fun and give us nothing but happy memories, but there's always a chance that something could go wrong. Travel insurance helps you to put those things right and reduce any worries you might have.

Luggage can go missing, wallet can get stolen, flights get delayed and more - all can lead to extra costs if you're not covered by travel insurance – without it, you can be left seriously out of pocket.

Additionally, if you were injured or fell ill while on holiday without travel insurance, you'd have to pay all the costs yourself, which could get very expensive. Travel insurance is there to help you cover medical costs and give you peace of mind that you’ll be supported if you do get into an accident.

What’s covered by travel insurance?

You can choose between Value, Premium and Superior cover with our travel insurance, each of which covers you for the same types of incidents but gives you different amounts you can claim for. These incidents include:

  • Abandoning your trip
  • Accommodation cover
  • Cancelling and cutting short your holiday
  • Delayed departure
  • Hospital benefit
  • Legal expenses
  • Medical and other expenses
  • Passport and travel documents
  • Personal accident, including loss of limbs or sight, permanently disabled and death benefit
  • Personal belongings and baggage
  • Personal liability
  • Personal money

You can find out exactly what you’re covered for in the policy wording documents, as well as how much each level of cover will give you towards each item of coverage.

Does travel insurance cover existing medical conditions?

If you have a pre-existing medical condition, then you’ll need to let us know when you take out a policy. Usually, we can do a medical screening and add you existing condition onto your policy, sometimes with an additional charge depending on the condition. We consider all pre-existing conditions and will try out best to create a policy which is tailored to your specific needs.

When should you get travel insurance?

You should aim to take out your travel insurance when you book your holiday, or as soon as possible, in order to get the maximum benefits from certain items of cover, such as cancellation.

However, if you’re taking out an annual travel insurance policy then you may want to wait until a little bit closer to your trip in order to maximise how long your policy will be valid for.

Does travel insurance cover multiple countries?

Depending on where you’ll be visiting on your holiday, you can choose how many countries you want to be included under your policy. You can choose how wide you want your coverage to be, from UK only cover all the way up to worldwide travel insurance including the USA, Canada, and Caribbean, and your policy will be valid for travelling to any of these countries.

What do I do if I have a medical emergency abroad?

Should the unfortunate happen and you’re ill or injured while away (outside the home area you live in or the final country of your journey if you are on a one-way trip), we’re here to help you.

We’re here 24 hours a day, 365 days a year. If you are in the USA and need to see a doctor, be sure to contact us on the number above and we’ll help set things up for you using our local network of walk-in centres, urgent care clinics, house-calls and available telemedicine. 

In serious emergencies, seek medical attention at your nearest public healthcare facility before you or someone on your behalf contacts us. Please refer to the ‘What to do - Medical and other emergencies’ section of your policy documents for more details.

You can contact us on the following numbers:

Emergency phone number: +44 (0)208 712 1303

Emergency fax number: +353 91 501619

When you contact us you will need to provide the following information:

  • Your name and address
  • Your policy number shown on your validation certificate
  • Your phone number abroad
  • The date you left and the date you are due to come back
    You should also refer to page 12 of your policy documents for further details.
What do I do if I have to make a travel insurance claim?

Please be aware that we are experiencing higher than usual call volumes. While we are making every effort to answer calls as quickly as possible, we would ask that if you need to make a claim, you do so by downloading a claim form. Once completed, the form should be sent by email (along with electronic copies of any supporting documentation) to enquiries@travelclaimsservices.com. Please also email this address if you are unable to download a form.  

The policy will only cover you for non-refundable expenses. In the first instance, you need to try to get a refund from your tour operator or travel agent. Coupons or vouchers for future travel would constitute a monetary refund.

Please note that if an airline or package tour operator cancels your flights/holiday, they are required to provide you with a refund.

Award Winning Travel Insurance

We're proud to be the winners of the Travel Insurance Provider of the Year award in the Moneyfacts Consumer Awards in 2019, voted for by our customers.

The award took into consideration both technical product specifications and honest consumer feedback, so it was very pleasing to be commended not only on our products, but on our commitment to offering our customers the best possible service as well.

About our provider, InsureandGo

InsureandGo logo

We have carefully selected InsureandGo as our travel insurance partner because they are a market leading provider, with over 20 years’ experience in the industry, covering over 2 million travellers a year.
They are a trusted and widely recognised firm providing these services all over the world with MAPFRE ASISTENCIA as the insurance underwriter.
Working together, we provide an award-winning product that looks continuously to offer value for money as well as great features such as three kids go free^ per adult, and free winter sports cover on annual policies.

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