Travel Insurance

Up to three kids go free with our award-winning cover

FREE access to an online GP with ALL policies
Family sat around a pool playing with a ball

Asda Travel Insurance Reviews

COVID-19 - Our Travel Insurance policy now covers for Medical costs and Cancellation claims on policies where customers or a member of their family / travelling party are diagnosed with Coronavirus, or are personally instructed to quarantine because of Coronavirus by an NHS service or healthcare professional. All other claims relating to COVID-19 or Government restrictions on travel are excluded. If the Foreign, Commonwealth & Development Office (FCDO) advises against travel to your destination because of Coronavirus, we will still be able to cover you for non-Coronavirus related claims. For more details on this, please see our FAQs.

Wherever you're heading for your holidays, make sure you're fully covered from the moment you book with our fantastic travel insurance options, including cover for COVID-19.

Get holiday cover for a single trip or the whole year, depending on how much travelling you think you’ll be doing, with three levels of cover available you can tailor the cover to your needs. With Asda Money, you can get up to unlimited cover for medical costs and up to £2,000 for lost bags. With our coronavirus travel insurance you can look forward to getaways with the family once again, and be confident that things are covered if you need to cancel or if someone falls ill. With all of our policies you can access Doctor Care Anywhere, a free private online GP service that gives you 24/7 access to book a GP appointment from wherever you are in the world.

Our Travel Insurance policy also provides cover for medical costs and cancellation claims for coronavirus.

Our Levels of Cover

  • Value

    Our no frills, basic travel insurance includes up to £20m for medical expenses, up to £1,000 if your bags go missing and £300 for your personal money. In addition, our Value cover will also protect you for up to £1,000 per person for cancelling or cutting short your trip or holiday.

    Great for those on a budget looking for peace of mind

    Buy value cover
  • Premium

    With the extra reassurance of up to £25m in cover for medical expenses, our Premium option lets you take off with more peace of mind. We'll also cover you for £1,300 for missing bags and £400 for your cash in addition to up to £2,000 for cancelling or cutting short your holiday.

    The perfect balance of value and peace of mind

    Buy premium cover
  • Superior

    Get peace of mind on holiday, with our Superior option you have unlimited cover for medical expenses and £2,000 if your bags go walkabout. We cover up to £500 for your cash, plus if you need to cancel or cut short your holiday, our superior policy covers up to £5,000 per person.

    Great for those taking expensive items such as watches and jewellery

    Buy superior cover

Our Insurance Types

  1. UK Travel Insurance

    Cover for trips closer to home

    UK travel insurance can offer peace of mind for trips even on our own Island, making sure you're covered for cancellation, your baggage and valuables.

    UK travel insurance overview
  2. Single Trip

    Ideal if you’re planning one trip away

    This travel insurance can cover one person or a whole family for an individual holiday, with flexible levels of cover to suit the holiday you have in mind.

    Single trip cover overview
  3. Annual Multi-Trip Cover

    Great if you’re planning more than one getaway a year

    This travel insurance gives you cover for an unlimited number of trips over 12 months, saving you money compared to multiple single trip policies.

    Multi-trip cover overview
  4. Family Travel

    Up to three kids go free when you buy direct

    Get holiday cover for the whole family, whether that’s for a single trip or annual cover, and choose from different levels of cover to suit your family.

    Family travel cover overview
  5. Skiing and Winter Sports

    Optional winter sports cover

    If you’re heading off to the slopes, simply add our winter sports cover to your policy. You’ll be covered for skiing, snowboarding, and much more.

    Skiing and Winter Sports

Why choose Asda Travel Insurance?

Provided by InsureandGo

  • Asda logo

    The Asda advantage

    Known for putting value for money at the centre of everything we do

  • InsureandGo logo

    Partner expertise

    With over 20 years experience, InsureandGo brands have covered over 27 million travellers

  • Award-winning cover

    Awarded Best Travel Insurance Provider in the awards 2022

Doctor Care Anywhere with all policies

Our travel insurance policies include FREE access to Doctor Care Anywhere, a private online GP service in the UK that gives you 24/7 access to book a GP appointment from wherever you are in the world (subject to appointment availability) - even in the UK and in the comfort of your own home!

Once you've purchased your policy, download the app and activate your account with your Asda travel insurance policy number. You'll have access to 20 minute video or phone appointments. The service will also allow you to get prescriptions and have specialist referrals and fit notes uploaded directly to your records.

Doctor Care Anywhere Logo

Top Travel Insurance FAQs:

What is travel insurance?

Travel insurance coverage helps to protect you against unexpected costs that may arise before or during a holiday, such as medical bills, lost luggage, or delays. You can typically choose between travel insurance for a single trip or an annual policy that protects all your trips for 12 months.

There are different types of cover to choose from, so picking the best travel insurance for you will depend on where you're going and the activities you'll be doing while you're there. So a trip to the USA would need worldwide travel insurance, and going skiing would need to have winter sports cover added to the travel insurance policy.

Why do I need travel insurance?

We all want our holidays to be great fun and give us nothing but happy memories, but there's always a chance that something could go wrong. Travel insurance helps you to put those things right and reduce any worries you might have.

Luggage can go missing, wallet can get stolen, flights get delayed and more - all can lead to extra costs if you're not covered by travel insurance – without it, you can be left seriously out of pocket.

Additionally, if you were injured or fell ill while on holiday without travel insurance, you'd have to pay all the costs yourself, which could get very expensive. Travel insurance is there to help you cover medical costs and give you peace of mind that you’ll be supported if you do get into an accident.

What's covered by travel insurance?

You can choose between Value, Premium and Superior cover with our travel insurance, each of which covers you for the same types of incidents but gives you different amounts you can claim for. These incidents include:

  • Abandoning your trip
  • Accommodation cover
  • Cancelling and cutting short your holiday
  • Delayed departure
  • Hospital benefit
  • Legal expenses
  • Medical and other expenses
  • Passport and travel documents
  • Personal accident, including loss of limbs or sight, permanently disabled and death benefit
  • Personal belongings and baggage
  • Personal liability
  • Personal money

You can find out exactly what you’re covered for in the policy wording documents, as well as how much each level of cover will give you towards each item of coverage.

Does travel insurance cover existing medical conditions?

If you have a pre-existing medical condition, then you’ll need to let us know when you take out a policy. Usually, we can do a medical screening and add you existing condition onto your policy, sometimes with an additional charge depending on the condition. We consider all pre-existing conditions and will try out best to create a policy which is tailored to your specific needs.

When should you get travel insurance?

You should aim to take out your holiday travel insurance when you book your holiday, or as soon as possible, in order to get the maximum benefits from certain items of cover, such as cancellation.

However, if you’re taking out an annual travel insurance policy then you may want to wait until a little bit closer to your trip in order to maximise how long your policy will be valid for.

Does travel insurance cover multiple countries?

Depending on where you’ll be visiting on your holiday, you can choose how many countries you want to be included under your policy. You can choose how wide you want your coverage to be, from UK only cover all the way up to worldwide travel insurance including the USA, Canada, and Caribbean, and your policy will be valid for travelling to any of these countries.

What do I do if I have a medical emergency abroad?

Should the unfortunate happen and you’re ill or injured while away (outside the home area you live in or the final country of your journey if you are on a one-way trip), we’re here to help you.

We’re here 24 hours a day, 365 days a year. If you are in the USA and need to see a doctor, be sure to contact us on the number above and we’ll help set things up for you using our local network of walk-in centres, urgent care clinics, house-calls and available telemedicine. 

In serious emergencies, seek medical attention at your nearest public healthcare facility before you or someone on your behalf contacts us. Please refer to the ‘What to do - Medical and other emergencies’ section of your policy documents for more details.

You can contact us on the following numbers:

If you bought your policy before 9th November 2021:

Emergency phone number: +44 (0)208 712 1303

Emergency fax number: +353 91 501619

If you bought your policy after 9th November 2021:

Emergency phone number: +44 (0)203 467 4124

When you contact us you will need to provide the following information:

  • Your name and address
  • Your policy number shown on your validation certificate
  • Your phone number abroad
  • The date you left and the date you are due to come back
    You should also refer to page 12 of your policy documents for further details.
What do I do if I have to make a travel insurance claim?

For policies bought before 24th November 2021:

Registering a new claim 

Travel Claims Services no longer manages new claims on behalf of MAPFRE Asistencia.

Charles Taylor is the claims administrator appointed by MAPFRE Asistencia to manage new claims on its behalf.

To register a new claim, please call Charles Taylor on 01243 219 595 and their contact centre will guide you through the process.


Existing claims with travel claims services

If you have an existing claim for which you have been given a claim number by Travel Claims Services, don’t worry, you can still contact us via:


For policies bought after 7th December 2021:

To claim online:
Or call us for a claim form on +44 (0)800 479 8704

Please have your claim number to hand to enable us to locate your claim more quickly.

Award Winning Travel Insurance

We're proud to be awarded the Best Travel Insurance Provider by Moneynet.

To be presented this award for 2022 is a great honour and demonstrates our dedication to offering our customers fantastic all-round service and great rates.

About our provider, InsureandGo

We have carefully selected InsureandGo as our travel insurance partner because they are a market leading provider, with over 20 years’ experience in the industry, covering over 27 million travellers.

They are a trusted and widely recognised firm providing these services all over the world with Zurich Insurance plc as the insurance underwriter.

Working together, we provide an award-winning product that looks continuously to offer value for money as well as great features such as three kids go free per adult.

InsureandGo logo