We’re making some changes to our Asda Credit Card to improve the features of the card and bring you even more benefits. While we’re making these changes to our credit card, we can’t accept new applications. Sorry for any inconvenience this may cause; we appreciate your patience during this time.
If you are an existing Asda Cashback Credit Card Customer you can keep using your Credit Card as usual and can log in to your account here to view your balance and statement and to create your cashback vouchers to use in store or online at George.com.
Existing Customers Login
How do I create my cashback voucher?
- Register or login to your Online Account Manager (if registering, please follow the steps to set up and start managing your account on the go)- Click the ‘create a voucher now’ button on the cashback panel of your dashboard- Enter the value of the cashback voucher you want to create - this can be any value between £2.50 and your cashback balance- Once you have selected the desired value click the ‘confirm’ button - this will show you the voucher on screen and also email it to your registered email address
- The cashback amount will automatically be deducted from your balance to pay- Your voucher will be valid for 28 days, the expiry date will be shown on the voucher- Vouchers must be used in full i.e. for a purchase which is more expensive or the same value as the voucher
If you change your mind, you can cancel your voucher at any time before it expires on the cashback panel, and the amount will be added back onto your cashback balance.
How do I use my cashback on George.com?
Once you have created your cashback voucher simply copy the voucher code and click on ‘Apply Voucher’ to enter it on the payment page on George.com.
How do I use my cashback in store?
To spend your cashback voucher, simply go in to your local Asda store and scan the barcode at the till. Remember, you can scan the voucher directly from your phone, or print off a copy if you prefer. Vouchers cannot be redeemed against the following items and categories in store: Kiosk (including Tobacco, Newspapers and Magazines), Fuel, Lottery, Gift Cards, Mobile Phone Top-Up Cards, Infant Formula, Optical and Prescriptions.
How will I be refunded if I return an item purchased with a cashback voucher?
For returns of an item purchased from an Asda store wholly with a cashback voucher, refunds will be given to you on a standard store gift card to be spent back in store. Store gift cards are valid for two years from the last transaction.
Please note: You should treat your gift card like cash, you can protect your card by registering it online, any unprotected lost or stolen cards cannot be replaced.
For returns placed on George.com, the refund will be made as an eVoucher on your George account to use against a future George purchase. Once the George eVoucher is created this will be valid for 90 days.
Make sure you are signed up to your Online Account Manager or registered to receive paper vouchers to start spending your cashback!
I am having problems accessing or creating cashback vouchers online…
Please call our customer services team on 0371 704 3369* who will be happy to help you download vouchers or look at other options available.