Credit Card FAQs
Applying for a card
- How do I apply for an Asda Money Credit Card?
- Who can apply for an Asda Money Credit Card?
To apply, you must be aged 18 or over and a UK resident. Credit is subject to status.
- How can I manage my Asda Money Credit Card?
You can manage your account online at money.asda.com/credit-cards or using the Asda Money Credit Card app.
- I've been declined for an Asda Money Credit Card. Why?
We base our decisions on a range of factors to ensure we lend responsibly. This includes information we receive from you during the application process and from TransUnion, our credit reference agency who we use for your Asda Money Credit Card eligibility check. Their details are:
Customer Service Team
PO Box 491
Telephone: 0330 024 7574
If you have been declined you may want to consider obtaining a copy of your credit file before applying for another credit card. Please be aware that a fee may be charged for this service.
- I've been referred. What next?
If your application has been referred, you don't need to do anything else. We'll contact you within 4 working days to let you know whether we'll be able to offer you a credit card. If you haven't heard from us after 7 working days, contact our Customer Service team for an update.
- How long will it take to receive my card?
If you've ordered a new card, or recently opened a new account with us, this should be with you in 7-10 calendar days. If you requested a card more than 10 days ago, please order another card in your app or online servicing account.
- What do I need to apply for an Asda Money Credit Card?
You'll need details of your income, any financial commitments and your last three years of address history.
- I already have an Asda Money Credit Card. Can I apply for another one?
No, you can only hold one Asda Money Credit Card at once.
- I don't have an account with Asda.com. Do I need one before applying for a Asda Money Credit Card?
Yes, you do need to register for an account with Asda before applying for an Asda Money Credit Card. You can do this when you apply for an Asda Money Credit Card, or at asda.com
- What interest rate and credit limit will I be eligible for?
Before you apply, you'll need to complete an eligibility check. This will tell you whether or not you're likely to be accepted, as well as what your credit limit and APR will be. The eligibility check won't affect your credit rating.
ASDA Money is a trading name of Asda Financial Services Ltd and Asda Stores Ltd which are for general insurance Introducer Appointed Representatives. They are both authorised and regulated by the Financial Conduct Authority, Asda Financial Services Ltd reference number 230174 and Asda Stores Ltd reference number 407914. Registered address: Great Wilson Street, Leeds, LS11 5AD.
Asda Stores Limited (Great Wilson Street, Leeds, LS11 5AD), trading as ASDA Money, acts as a credit broker not as a lender and is authorised and regulated by the Financial Conduct Authority, firms reference number 718361.