How can I apply for Asda Breakdown Cover?
Who provides Asda Breakdown Cover?
Why do you have 3 levels of cover at different prices?
How should I choose Asda Breakdown Cover?
How can I pay for Asda Breakdown Cover?
What do I need to do if I breakdown?
Do I pay for parts?
How long will I have to wait if I break down?
If I breakdown, do you fix my car or tow me to a garage?
Do you charge for callouts and are there any limits to the number of callouts in a year?
Will my spouse / partner / son / daughter be covered if they breakdown in my vehicle?
Am I covered if I'm driving another vehicle?
Am I covered anywhere in the UK?
Applying for Asda Breakdown Cover is easy. You can apply quickly and easily online or call us on 0800 202 8152 (lines open Monday to Saturday 9am - 5pm, Sundays closed).
Asda Breakdown Cover is provided by Britannia Rescue. They are part of the Liverpool Victoria group of companies and have over 3,000 breakdown professionals on call 24 hours a day, every day of the year.
At Asda, we understand that not everyone wants the same kind of cover. Roadside Cover at £27 a year might be enough for many, whilst others could want the added reassurance of UK Breakdown Cover, which starts at £78 a year. And if you're travelling further afield, Asda's European Breakdown Cover might be the option for you at just £142 for the year.
You should think about when and how you would like to use your cover.
Our Roadside Cover is just £27 a year. This means you are covered for breakdown when you are out and about.
If you want to be covered at home as well as roadside, you can choose UK Breakdown Cover for £78 a year. This option provides the reassurance of cover at home and also offers national recovery, onward travel, a hire car or overnight accommodation if you need it.
And if you travel to Europe, then our European Breakdown Cover for £142 a year will keep you mobile in over 40 European countries as well as providing all the benefits of UK Breakdown Cover.
You can pay online for your cover either by debit card or credit card. With UK Breakdown Cover and European Breakdown Cover you also have the option to pay by monthly Direct Debit.
First of all, be safe. Get out of your vehicle as safely as possible and switch your hazard lights on. Once you’re in a safe place, please call our 24 hour helpline on 0800 202 8100 and they will be able to talk you through the next steps. If you’re calling from Europe, it’s +44 1689 891 063.
Help will arrive at the scene as quickly as possible. When the breakdown professional gets there, they’ll do all they can to get you on your way. You'll be responsible for the cost of any services you arrange without authorisation from us, and, as with all breakdown services, you will have to pay for any parts used. If you are unsure with any of this, please call us on 0800 202 8100.
We aim to attend every breakdown within an hour, although our current average response time is 48 minutes. Britannia Rescue will let you know if the breakdown professional is delayed.
Average response time of 47.71 mins based on 2,440 jobs. 93.93% of 2,440 customers were able to complete their journey. From Agent Performance Report Nov '19 - April '20.
If your vehicle breaks down we will attempt to fix the problem at the side of the road to make your onward journey as quick and safe as possible. If not, your vehicle and passengers will be taken to a local garage for repairs.
There are no charges for callouts. With Roadside Cover there is a limit of 6 callouts a year. But there are no limits on Asda UK Breakdown Cover and Asda European Breakdown Cover.
Yes, cover is for the vehicle's insured by the policyholder, no matter who is driving as long as they have your permission to drive your vehicle.
Cover is for the insured vehicle only. You can take out personal cover for just £28 a year extra for Roadside Cover and £47 a year for UK Breakdown and European Breakdown Cover. Personal Cover only applies in the UK.
Yes, cover is provided throughout the UK (including Northern Island and the Channel Islands) and Republic of Ireland. We also work with a partner who provides the service across Europe for our European Breakdown Cover option.
Call us on 0800 202 8152
Roadside Cover at £27 a year
UK Breakdown Cover at £78 a year
European Breakdown Cover at £142 a year
Lines open Monday to Friday 9am-6pm, Saturday 9am-5pm and Sunday 10am-4pm.
Cover provided by Britannia Rescue
Read the Asda Breakdown Cover policy documents